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Fit, Form, Function
Programming & User Code Information
Features available on your new lock.
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What is the flex lock-feature?
The flex-lock feature allows you to temporarily unlock your Keypad Lock for quick and easy access from the outside. This can be done by rotating the thumbturn on the inside of the lock - allowing you to open your door without a valid 4-digit user code or key. To learn more about this feature click here.
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How do I know if a Keypad Lock or Keypad Deadbolt will fit my residential door?
Keypad Locks and Keypad Deadbolts are designed to fit most standard doors. In most cases, a screwdriver is the only tool needed for installation; no additional holes need to be drilled into the door. If the door has not already been prepped for a door lock, please go to www.schlage.com and download the proper template to prepare the door.
There are few instances where interference issues may prevent you from being able to install the product correctly. Here’s a quick check you can do at home to ensure the product will fit.
- Do you have a screen door or storm door outside the door of which you will be installing the Schlage lock?
- No – Great, you do not have to worry about any interference issues with this type of door.
- Yes – The lever of your outside door may interfere with the Keypad Lock preventing you from closing your outside door completely. Before installation, verify you have an outward clearance from the face of the door of 3 ¼” (82 mm) for a Keypad Lock with a lever, 3 ¼” (82 mm) for a Keypad Lock with a knob and 2 ¼” (57 mm) for a Keypad Deadbolt. Greatest chance for interference would be if the storm door and the entry door hardware were installed on the same side of the doorway.
- Does your door have a window(s), design or trim that extends outward toward the edge of the door?
- No – Great, you do not have to worry about any interference issues with this type of door.
- Yes – In order for the Keypad Lock or Keypad Deadbolt to be installed properly, you will need to have clearance from the edge of the door of 4 ¼” (108 mm) for a Keypad Lock and 4 ½” (114 mm) for a Keypad Deadbolt.
- Are you installing your Keypad Lock below an existing deadbolt?
- No – Great, just be sure to drill the center of your deadbolt hole a minimum of 5 ½” (140 mm) from the center of the existing knob hole.
- Yes – To ensure the Keypad Lock or Keypad Deadbolt is installed correctly, you need to have a minimum of 5 ½” (140 mm) from the center of the existing knob hole.
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Can my lock be used on an exterior door?
The Keypad Lock has been designed and tested to properly function under normal environmental conditions including extreme temperatures, rain, moisture, UV sunlight, etc.
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How will I know when to change the battery?
When the battery is low the  button will flash red 4 times and there will be a two-second delay to unlock the door after a valid 4-digit user code has been entered. When the battery becomes too low to operate the lock, the button will flash red every two seconds and you will need to use your mechanical key.
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Why do I need to keep my operations manual with me while installing my lock?
It is important to keep your operations manual with you on the outside of the door while installing your lock because it is possible to lock yourself out. Your operations manual contains your 6-digit programming and 4-digit user code label, which is required to program and unlock your lock.
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How can I see the keypad numbers at night?
Your new Keypad Lock has come equipped with an illuminating keypad for easy use at night. To illuminate the keypad push the button. The button also glows different colors to give you information about your lock. For specific details about what each color means, click here.
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Is the lock affected by power outages?
No, the lock is battery powered.
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Will I need to re-program the lock after I change the battery?
No, your lock will operate exactly the same after replacing the battery.
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Can my lock get wet?
Yes, the lock will work properly when exposed to normal environmental conditions such as extreme temperatures, rain, moisture, UV sunlight, etc.
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What if my door is thicker than 1 ¾”?
Keypad Locks can be installed on doors ranging from 1 3/8 to 1 3/4 inches thick.
Where can I find the model and serial number of my lock?
The model and serial number can be found on the programming code label on the backside of your lock or in the programming/operating instructions. For further details click here.
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How do I remove my lever if it was installed facing the wrong direction?
Insert the provided pinwrench into the pinhole. Depress the pin and pull on the lever to remove. Before putting the lever back on, verify it is facing the right direction and press in the lever catch. Click here to view the installation instructions.
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Why can’t I remove my key from the cylinder?
The door cannot be permanently unlocked with the key. After rotating the key to unlock the lock, you must return the key to its normal position to remove it. For full details about this, click here.
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What is the proper method for routing the wires in the inside cover of my Keypad FE595?
The wires need to be tucked in so that they are not pinched under the housing and not touching any moving parts. Click here. to see a brief video clip demonstrating the proper wire routing.
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Why is a 6-digit programming code required to add or delete a 4-digit user code?
For your security, a valid 6-digit programming code must be entered in order to add, delete or change a 4-digit user or 6-digit programming code. In order to prevent unauthorized changes, do not share the 6-digit programming code and keep a record of all the 4-digit user codes in a safe place.
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How can I prevent someone from adding a code?
You must know the 6-digit programming code to add a new 4-digit user code. We suggest that you keep your 6-digit programming code very secure. You may change the 6-digit programming code if you are concerned someone else knows the code. For full details, refer to the programming instructions by clicking here.
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Where can I find the preset 6-digit programming and 4-digit user codes on my lock?
The preset 6-digit programming and 4-digit user code label can be found on the backside of your Keypad Lock, as well as on the front cover of the operations manual you received with your lock. For further details click here.
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Are there any rules about the 6-digit programming and 4-digit user codes?
User codes are 4-digits
Programming codes are 6-digits
Your user code cannot be the same as the first 4-digits of your programming code.
Example:
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Are the factory pre-set codes unique?
Yes, they are randomly assigned during manufacturing and are unique to your lock.
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Can all of the 4-digit user codes and the 6-digit programming code be changed in the lock to ensure previous owners do not have access to the house?
Keypad Locks have advanced features that provide the option of changing all of the codes for maximum security. To change all codes, including the programming code, follow these steps:
- Change the 6-digit programming code.
- Delete ALL user codes.
- Add NEW user code.
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What if I do not know my 6-digit programming code?
Option 1: If you have not changed the original factory pre-set 6-digit programming code, it can be found on the operations manual or in the programming code label on the backside of the lock. For further details click here.
Option 2: You have changed the factory pre-set 6-digit programming code and cannot remember it you will have to restore your lock. For instructions on restoring your lock click here.
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How do I add a 4-digit user code to my lock?
- Enter your current 6-digit programming code
- Press the button
- Press 1 on your keypad
- Enter the new 4-digit user code
- Re-enter the new 4-digit user code to confirm it
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How do I delete an existing 4-digit user code from my lock?
- Enter your 6-digit programming code
- Press the button
- Press the 2 on your keypad
- Enter the 4-digit user code you would like to delete
- Re-enter the 4-digit user code you would like to delete to confirm it
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How do I delete all the 4-digit user codes at once?
IMPORTANT: This will delete all of the user codes but not the 6-digit programming code
- Enter your current 6-digit programming code
- Press the button
- Press 6 on your keypad
- Re-enter your 6-digit programming code to confirm it
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How do I temporarily disable all 4-digit user codes in my lock?
- Enter your 6-digit programming code
- Press the button
- Press 4 on your keypad
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How do I enable all 4-digit user codes in my lock?
Enter your 6-digit programming code
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How do I change my current or preset 6-digit programming code?
IMPORTANT: If you forget or do not know your 6-digit programming code you will have to RESTORE your lock
To learn how to restore your lock click here.
- Enter your current 6-digit programming code
- Press the button
- Press 3 on your keypad
- Enter your new 6-digit programming code
- Re-enter your new 6-digit programming code to confirm it
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How do I turn the beeper off & on?
NOTE: The lock will still beep when the battery is low
- Enter your current 6-digit programming code
- Press the button
- Press 5 on your keypad
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How can I stop people from gaining access to my house while I am on vacation?
Feel secure when you go away on vacation by temporarily disabling all of the 4-digit user codes on your lock. The codes can be enabled upon your return. To learn how to perform this feature click here.
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How long is my temporary code active?
The lock will not automatically delete a 4-digit user code. If you do not want a specific 4-digit user code to unlock the door, you must delete the 4-digit user code. For full details, refer to the programming instructions by clicking here.
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How many 4-digit user codes are currently in the lock?
The lock comes pre-programmed with two 4-digit user codes. The lock can store up to 19 4-digit user codes. It lock cannot report how many 4-digit user codes it has stored at any one time. If you are concerned someone has a code to your lock, you should delete all 4-digit user codes and re-add the codes you know are secure. For added security, you can also change your 6-digit programming code. For full details, refer to the programming instructions by clicking here.
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Can I delete the factory pre-set codes?
The factory pre-set 4-digit user codes can be deleted using the “delete user code” or “delete all user codes” programming options. However, if the lock is restored to its factory state, the two factory pre-set 4-digit user codes will be restored. For full details, refer to the programming instructions by clicking here.
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How do I ensure others do not have my codes?
If you are concerned someone has a code to your lock, you should delete all 4-digit user codes and re-add the codes you know are secure. For added security, you can also change your 6-digit programming code. For full details, refer to the programming instructions by clicking here.
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