Contact Customer Support
We know customer support is important, that’s why we give you options that fit your lifestyle. If you have a few minutes and need to talk through making a purchase on our website, a warranty or technical question give us a call. Running short on time? Fill out the form below for a quick email response. And if you’re into social media look for us on Twitter or Facebook and we’ll help you out quickly. If you’re looking to get in touch with the Nexia Customer Service department click here.
Live Chat
Chat now with our customer service representatives to receive real-time
advice and answers to your product and technical questions or to receive help with completing an online purchase.
Live Chat Hours: Monday-Friday 7am-7pm CST
Saturday 9am-5pm CST
Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
| United States Customer Support |
| Product & Sales Support |
1.888.805.9837 |
| Warranty & Technical Information: |
1.888.805.9837 |
| Dealer & Builder Sales Support: |
1.800.847.1864 |
| Customer Support Hours: |
Monday-Friday 7am-7pm CST
Saturday 9am-5pm CST |
| Canada Customer Support |
| From within Canada: |
1.800.900.4734 |
| Mexico Customer Support |
| From within Mexico: |
1.800.506.7866 |
| From outside of Mexico: |
52 81 1001 6900 |