Contact Customer Support
We know customer support is important, that’s why we give you options that fit your life style. If you have a few minutes and need to talk through a warranty or technical question give us a call. Running short on time? Fill out the form below for a quick email response. And if you’re into social media look for us on Twitter or Facebook and we’ll help you out quickly. If you’re looking to get in touch with the Nexia Customer Service department click here.
Live Chat
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Live Chat Hours: Mon-Sat 7am-7pm CST
Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
| United States Customer Support |
| Warranty & Technical Information: |
1.888.805.9837 |
| Dealer & Builder Sales Support: |
1.800.847.1864 |
| Customer Support Hours: |
Monday-Saturday 7am-7pm CST |
| Canada Customer Support |
| From within Canada: |
1.800.900.4734 |
| Mexico Customer Support |
| From within Mexico: |
1.800.506.7866 |
| From outside of Mexico: |
52 81 1001 6900 |